Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of this website, including browsing pages, submitting forms, calling or texting displayed numbers, requesting estimates or inspections, and requesting appointments or other information from Luecke's Roofing.

By using this website or contacting us through it, you agree to these Terms. If you do not agree, please do not use the website.

2. Business Information

This website is operated by Luecke's Roofing, located at 3487 Highway 63, Freeburg, MO 65035.

Phone: (573) 455-2585

Email: info@lueckesroofing.com

3. Website Purpose

This website provides general information about roofing services for Jefferson City and surrounding mid-Missouri communities and allows visitors to request inspections, estimates, appointments, or additional information.

Content on this website does not by itself constitute:

• A binding estimate
• A service contract
• A warranty
• An insurance determination
• An engineering opinion
• A guarantee that a particular service is appropriate for your property

4. Estimates, Inspections, and Appointment Requests

Submitting a form, calling, texting, or requesting an appointment does not obligate you or Luecke's Roofing to enter a service contract.

Availability and final scope may depend on factors such as service area, weather, property conditions, inspection results, material availability, pricing approval, and a separately executed written agreement.

Any preliminary estimate or discussion may change after inspection or further review of the property.

5. No Emergency-Service Guarantee

Forms, voicemail, email, and SMS do not guarantee an immediate response. Business hours and response times may vary.

If there is immediate danger to people or property, contact emergency services right away.

6. Calls and Call Tracking

Phone numbers displayed on this website may be tracking numbers used to route calls, measure advertising performance, identify campaigns and referring sources, associate calls with landing pages, and maintain customer-service records.

Collected call information may include:

• Caller number
• Date and time
• Call duration
• Source or campaign
• Landing page
• Routing data
• Call disposition
• Notes related to the inquiry

7. Call Recording and Transcription

Where enabled and permitted by applicable law, calls may be monitored, recorded, summarized, or transcribed for customer service, training, quality assurance, attribution, documentation, fraud prevention, and business records.

An audible notice may be provided when recording is active. Website acceptance of these Terms alone may not satisfy every applicable call-recording law.

8. SMS and MMS Communications

Selecting “Text” on the contact form is optional and gives Luecke's Roofing permission to send text messages about that request, including estimates, scheduling, appointment updates, and service follow-up, to the number you provide. This choice does not sign you up for unrelated marketing messages.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. Consent is not a condition of purchase.

You represent that you are authorized to use the phone number you provide. Carriers are not responsible for delayed or undelivered messages.

Messages may include, for example:

• Inquiry responses
• Appointment scheduling
• Reminders
• Estimates
• Project updates
• Missed-call follow-up
• Customer service

9. Email and Telephone Communications

Providing contact information authorizes Luecke's Roofing and its service providers to respond according to your selected contact preferences and applicable law.

You are responsible for providing accurate contact information.

10. CRM, Scheduling, and Business Systems

Information you provide may be stored or processed through CRM, scheduling, dispatch, communication, estimating, and customer-management platforms, including ServiceTitan or similar systems.

Reasonable uses include:

• Responding to inquiries
• Scheduling appointments
• Preparing estimates
• Coordinating representatives
• Maintaining customer records
• Managing projects
• Documenting communication preferences
• Measuring marketing and operational performance

11. Analytics, Advertising, and Retargeting

This website may use Google and other third-party analytics and advertising technologies to measure visits, record conversions, attribute leads and calls, understand website usage, create advertising audiences, show advertising to previous visitors, and improve advertising performance.

For detailed cookie, retargeting, disclosure, and opt-out information, see our Privacy Policy.

12. User Responsibilities and Prohibited Conduct

You agree not to:

• Submit false or fraudulent information
• Impersonate another person or entity
• Harass staff or other visitors
• Introduce malware or other harmful code
• Conduct automated attacks or unauthorized scraping
• Send spam through our forms or contact channels
• Attempt to bypass security controls
• Access systems or data without authorization
• Submit information you are not authorized to provide

13. Intellectual Property

The website's copy, design, photographs, logos, branding, software, and other materials are owned by Luecke's Roofing or its licensors and are protected by applicable intellectual-property laws.

You may view the website for personal, noncommercial use only. You may not copy, modify, distribute, or commercially exploit site materials without prior written permission.

14. Third-Party Services and Links

This website may rely on independently operated third-party systems, such as hosting, analytics, advertising, call tracking, CRM, form intake, and messaging providers. Those providers may have their own terms and privacy policies.

Luecke's Roofing does not control those independent providers and is not responsible for their separate practices.

15. Financing

Any financing information mentioned on this website is subject to lender approval, credit review, eligibility, availability, and separate lender terms.

We do not guarantee approval, interest rates, monthly payments, or financing terms.

16. Warranties and Roofing Agreements

Workmanship, product, manufacturer, or service warranties apply only as stated in the applicable signed contract, proposal, manufacturer documentation, or warranty document.

Website copy does not create an additional warranty beyond those written documents.

17. Website Accuracy and Availability

Services, hours, availability, promotions, materials, and website content may change without notice.

We do not guarantee uninterrupted or error-free website operation.

18. Disclaimer of Warranties

To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

Nothing in these Terms is intended to waive rights that cannot legally be waived.

19. Limitation of Liability

To the fullest extent permitted by law, Luecke's Roofing is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website or inability to use it.

This website-use limitation does not alter liabilities or obligations contained in a separately executed roofing contract.

20. Indemnification

You agree to indemnify and hold harmless Luecke's Roofing from claims, losses, and expenses (including reasonable attorneys' fees) arising from your unlawful misuse of the website, submission of unauthorized information, violation of these Terms, or infringement of another person's rights.

21. Privacy Policy

Our Privacy Policy explains how we collect and use information and is incorporated into these Terms by reference.

22. Changes to the Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised date and apply to future use of the website.

23. Missouri Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles that would require another state's laws to apply, except where mandatory law requires otherwise.

24. Severability and No Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

Failure to enforce a provision is not a waiver of the right to enforce it later.

25. Contact Information

Questions about these Terms may be directed to: